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Tools and Resources

Executing Organizational Aims (NEW)

Is Your Hospital On Track to Achieving Your Aims 

How the Best Boards Set Aims 

Maybank Regional Hospital and Quality Fraud 

Business Case for Quality and Sustaining Improvement in Tough Financial Times 

Overseeing Execution 

The Board Quality Subcommittee 

Managing Difficult Conversations 


Patient Safety Videos* (NEW)

Dana-Farber Cancer Institute, Patient and Family-Centered Care Video (Conway)

Cincinnatti Children's Hospital, Transformation to Family-Centered Care Video

*other patient safety videos are available for CHA members including the IHI Pursuing Perfection in Health Care Series and The Josie King Story. Please contact CHA to request a copy of additional patient safety videos.


Trustee Newsetters and Education (NEW)

CHA Trustee Newsletters

Great Boards - Summer 2008 Newsletter


Leadership Accountability (NEW)

Engagement of Leadership in Quality Improvement Initiatives: Executive Quality Improvement Survey Results (Vaughn, et al.)

Corporate Responsibility and Health Care Quality

Incentives for Patient Safety: Holding Health Care Executives Accountable 


Board Quality Subcommitte


Key Questions to Sucessfully Form a Board Quality Subcommittee


Resources for Getting Started on the Boards on Board Initiative

CHA Boards on Board Tool Kit

Goal Tracker Sheet

Your Role as the CEO (PPT)

Seven Leadership Leverage Points (Reinertsen, Pugh, Bisognano) 

UPDATED IHI Tool Kit

IHI Tool Kit

Introduction to Getting Boards on Board (PPT)


Dashboard Development

Leaders Need Dashboards, Dashboards Need Leaders (Denham)

Hospital Boards and Quality Dashboards (Kroch, et al.) 

Developing and Improving Hospital Dashboards - Pugh (PPT)*The taped webinar for this presentation is posted below in the library.

Reducing Harm to Patients: Using Patient Safety Dashboards at the Board Level (Pugh, Reinertsen)

Move Your Dot (Part I)

Reducing Hospital Mortality Rates (Part II)


Physician Engagement

Engaging Physicians in a Shared Quality Agenda (Reinertsen)

New Model for Hospital and Physician Cooperation (Bader) 


Disclosure and Apology 

 Disclosure and Apology when Medical Errors Occur (8.19.08 Educational Seminar Slides)

Disclosure Memo SAMPLE

Crisis Communication Plan _ SE2 Communications Slides (8.19.08 Educational Seminar)

Disclosing Unanticipated Outcomes to Patients: The Art and Practice (Gallagher, et al.)


Integrating Patient/Family Experience into Quality Improvement & Patient Safety Initiatives 

Transparency in Quality Improvement and Patient Safety Efforts: An Interactive Workshop 5.20.08 (PPT - Conway)

Patient/Family Centered Care Self Assessment Tool 5.20.08 (Conway)

Patient and Family-Centered Care Video (Conway)

Patients and Familes: Powerful New Partners for Health Care and for Caregivers (Conway)

Guidelines for Using Patient Stories with Boards

Cincinnatti Children's Video 


Developing a Business Case for Quality

Adverse Events Prevention Calculator

Doing Well by Doing Good: Improving the Business Case for Quality (Gosfield, Reinertsen)

 

IHI Rural Affinity Group Resources 

Rural Affinity Slides 1.31.08 (Jim Conway)

Rural Affinity Slides 1.31.08 (New London Hospital)


Library of Past Presentations and Webcasts: Experts in Board Governance

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Carter

Lee Carter - Cincinnatti Children's Quality & Safety Jouney: We Will Be the Best at Getitng Better (2.28.08)

Lee Carter - Cincinnatti Children's Scorecard

Lee Carter - Cincinnatti Children's System Level Measures

Lee Carter - Cincinnatti Children's Video 

Conway

Jim Conway - Transparency in Quality Improvement and Patient Safety Efforts: An Interactive Workshop Webinar (4.28.08)

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Pugh

Michael Pugh - Developing and Improving Dashboards Webinar (4.28.08)

Michael Pugh - Boards on Board Overview (2.28.08)

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Reinertsen

Jim Reinertsen - How the Best Boards Set Aims (2.11.09) 

Jim Reinertsen - Maybank Regional Hospital and Quality Fraud (2.11.09) 

Jim Reinertsen - Overseeing Execution (2.11.09) 

Jim Reinertsen - The Board Quality Subcommittee (2.11.09) 

Jim Reinertsen - Managing Difficult Conversations (2.11.09) 

Rupp

William Rupp, Part I - Getting the Board on Board: Improving Quality, Safety and Reducing Harm (2.28.08)

William Rupp, Part II - Getting the Board on Board: Improving Quality, Safety and Reducing Harm (2.28.08)* Download both parts to get William Rupp's entire presentation. 

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Stacey

Rulon Stacey - Implementing and Advancing the Boards on Board Initiative in Colorado Hospitals (2.28.08)

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CHA Phone: (720) 489-1630