Patient and Family Engagement

With the shift in the health care landscape from volume to value, more hospitals are engaging patients in their everyday hospital activities. Like any profession, learning from the consumer can provide great insight on how to provide better service. Integrating patients, families and caregivers within the hospital setting is an excellent approach to gain insight from patients that can increase the quality of care delivered in a hospital.

Colorado Hospital Association (CHA) recognizes the value of patient and family engagement is dedicated to helping its members improve health care experiences. CHA also provides tools and resources to aid in establishing and maintaining patient family advisory councils.

Resources

View the CHA Patient Family Engagement materials here.

Patient Family Advisory Council (PFAC) Resources

Tools and Examples

Contact Information:

Anna Morris

Anna Morris

Senior Project Manager

Anna.Morris@cha.com

720.330.6076