Careers at CHA

Title:                              Executive Operations Manager, Office of the President & CEO                          

FLSA Status:               Non-exempt, full time                           

Reports to:                 Senior Manager, Human Resources

Apply:                           Click HERE to apply

Colorado Hospital Association (CHA) is the leading voice of Colorado’s hospital and health system community. Representing more than 100 hospitals and health systems throughout the state, CHA serves as a trusted, credible and reliable resource on health issues, hospital data and trends for its members, media, policymakers and the general public. Through CHA, Colorado’s hospitals and health systems work together in their shared commitment to improve health and health care in Colorado. For more information on CHA, visit www.cha.com.

Position Summary:

The Executive Operations Manager serves as a trusted strategic and operational partner to the President & CEO. This position combines sophisticated executive operations support with Board governance coordination to ensure the effectiveness of the Office of the President & CEO.

This is not a traditional executive assistant role. The position anticipates needs, identifies emerging issues, and prepares decision-ready information. The successful candidate exercises exceptional judgment, discretion, and initiative, as well as awareness of the environment in which the association and CEO operate so that work can be contextualized internally and externally

The role requires regular (4 days/week initially) in-office presence to support the President & CEO, Board and executive meetings, external relationships, and responsiveness to priorities.

This position offers meaningful exposure to health care policy and administration through close work with hospital CEOs, board members, and senior stakeholders, supporting strategic initiatives and gaining insight into association and hospital leadership.

Essential Job Duties and Responsibilities:  

Strategic Executive Support

• Serve as a trusted partner and extension of the President & CEO, anticipating needs, identifying priorities, and proactively addressing issues that could affect executive effectiveness.
• Strategically manage the President & CEO’s calendar, with minimal oversight, by evaluating competing requests, aligning time with priorities, resolving conflicts, and ensuring adequate preparation, travel, and decision-making time.
• Assist in the coordination and preparation of executive briefings, background materials, talking points, and correspondence for meetings, travel, speaking engagements, and external interactions.
• Independently resolve routine executive and organizational matters while exercising sound judgment regarding issues that require the President & CEO’s attention.

Executive Operations Coordination

• Coordinate strategic initiatives on behalf of the President & CEO by clarifying expectations, monitoring progress, and ensuring timely follow-up.
• Coordinate Executive Leadership Team meetings, retreats, and planning sessions, including materials, logistics, decision documentation, and action-item tracking.
• Coordinate executive travel, conferences, and external meetings, including itineraries, reservations, briefing materials, and expense reporting.
• Develop and maintain efficient Executive Office systems, workflows, files, templates, and tracking tools that improve effectiveness.

Board Governance & Administration

• Manage administrative and governance details for the Board of Trustees, Executive Committee, Nominating Committee, and other assigned governing bodies.
• Prepare and distribute Board books and committee materials; maintain governance calendars, official records, minutes, resolutions, action items, and required follow-up.
• Support annual governance processes, including committee appointments, Board orientation, meeting calendars, evaluations, and other recurring governance requirements.

• Maintain trusted relationships with Board members, hospital and health system executives, the American Hospital Association, policymakers, community partners, vendors, and other external stakeholders.

• Perform other duties as assigned.

Supervisory: None

Knowledge, Skills and Experience required (unless otherwise noted):

• Bachelor’s Degree or equivalent relevant experience
• Minimum of 5 years of progressively responsible experience supporting a CEO, C-suite executive, or senior organizational leader in a complex professional environment
• Intermediate to advanced proficiency of all Microsoft Office Suite products, i.e. Teams, Outlook, Word, Excel and PowerPoint
• Demonstrated experience coordinating Board of Directors or governing body activities, including meeting materials, minutes, records, and follow-up
• Demonstrated success managing complex executive priorities, calendars, travel, confidential matters, and competing deadlines
• Strong written communication skills and experience preparing executive-level correspondence, presentations, and briefings
• Health care, hospital, membership association, nonprofit, government, or public policy experience preferred

Qualifications and Competencies:   

• Exceptional judgment, discretion, and confidentiality
• Strategic thinking and strong organizational awareness
• Ability to anticipate needs and act proactively with limited direction
• Executive presence, professionalism, and political acumen
• Ability to influence, coordinate, and drive accountability without direct authority
• Strong project management, prioritization, and follow-through
• Excellent written, verbal, and interpersonal communication skills
• Sound decision-making and analytical problem-solving ability
• Relationship-centered communication and diplomacy with senior stakeholders
• Adaptability, resilience, and composure in a fast-paced environment
• Meticulous attention to detail

Physical Demands / Work Environment:   

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Working conditions are normal for a fast-paced office work environment.
• Presentation of technical material in group settings required occasionally.
• Individuals may need to sit or stand as needed.
• Occasional weekend, early morning, or evening work may be needed.

Material and Equipment Directly Used:

• CHA provided laptop with Microsoft Office 365 applications
• Virtual meeting software and hardware
• Copy machine, printer, and standard office equipment

Hiring salary range: $40-48/hour, eligible for full benefit offering

The hiring salary range represents a targeted starting salary based on candidate’s experience, education, and/or skill level. The actual starting salary may be more or less depending on individual qualifications and does not represent the position’s full salary range.

NOTE:  This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.  The employee will be required to follow any other instructions and to perform any other duties requested by their supervisor.  Nothing in this job description shall create or is intended to create, or shall be construed to constitute a contract of employment, express or implied. Employees are held accountable for all duties of this job.

Title:                              Senior Manager, Public Policy

FLSA Status:               Exempt

Reports to:                 Vice President, Regulatory Policy & Federal Affairs

Apply:                           Click HERE to apply                 

Colorado Hospital Association (CHA) is the leading voice of Colorado’s hospital and health system community. Representing more than 100 hospitals and health systems throughout the state, CHA serves as a trusted, credible and reliable resource on health issues, hospital data and trends for its members, media, policymakers and the general public. Through CHA, Colorado’s hospitals and health systems work together in their shared commitment to improve health and health care in Colorado. For more information on CHA, visit www.cha.com.

Position Summary: The Public Policy Manager supports the development and execution of the Colorado Hospital Association’s public policy and advocacy priorities across legislative, regulatory, and federal policy. The Manager serves as a policy expert, project lead, member convener, and advocate on a dynamic portfolio of health care issues.

This position is responsible for quickly developing expertise on complex and emerging policy issues; engaging members to identify priorities and develop solutions; translating complex policy into actionable advocacy strategies; and representing CHA and Colorado hospitals with policymakers, regulators, stakeholders, and coalition partners.

The successful candidate will be a versatile public policy professional who can independently manage complex projects from issue identification and policy development through advocacy, negotiation, communication, and implementation.

Essential Job Duties and Responsibilities:

Policy Analysis, Strategy & Development

• Develop expertise across an evolving portfolio of state and federal health care policy issues; monitor emerging developments and identify opportunities, risks, and implications for hospitals.
• Analyze complex policy proposals and translate legislative, regulatory, operational, financial, and political considerations into clear recommendations and advocacy strategies.
• Develop proactive and defensive policy solutions with CHA leadership, members, and subject-matter experts, identifying practical paths forward in complex or rapidly changing environments.

Member Engagement & Policy Development

• Convene and facilitate members and subject-matter experts to gather input, navigate differing perspectives, build consensus, and develop member-driven policy positions.
• Serve as a trusted policy resource to member hospitals, providing strategic guidance on policy developments, implementation considerations, and advocacy opportunities.
• Develop member education and engagement opportunities that translate complex issues into actionable information and strengthen participation in the policymaking process.

Advocacy & External Engagement

• Represent CHA and Colorado hospitals with legislators, regulators, federal policymakers, coalitions, stakeholder organizations, and other external audiences.
• Advocate for CHA priorities through testimony, public comments, policymaker meetings, negotiations, coalition engagement, and other legislative and regulatory forums.
• Build productive relationships and negotiate practical solutions that advance hospital priorities while navigating political realities and diverse stakeholder interests.

Strategic Communications

• Translate complex policy issues into clear, accessible, and actionable information for members, policymakers, stakeholders, and other audiences.
• Draft high-quality policy analyses, memos, talking points, testimony, comment letters, fact sheets, advocacy alerts, presentations, and other strategic materials.
• Develop and continually adapt compelling communications that effectively articulate CHA positions and tell the story of Colorado hospitals.
  
  

Project & Portfolio Management

• Independently manage a significant and evolving portfolio of public policy initiatives from issue identification and strategy development through advocacy, implementation, and evaluation.
• Coordinate complex projects involving members, CHA staff, consultants, policymakers, and external stakeholders while maintaining clear timelines, documentation, decision points, and deliverables.
• Take ownership of emerging priorities and special projects, proactively identifying risks, resolving challenges, and improving advocacy and member-engagement processes.

Organizational Collaboration

• Collaborate across CHA teams to develop and execute coordinated policy and advocacy strategies.
• Serve as a strategic thought partner and resource to colleagues, contributing policy expertise, political judgment, and problem-solving across organizational priorities.
• Bring curiosity, flexibility, creativity, and a willingness to jump into emerging issues where additional policy capacity or expertise is needed.

Knowledge, Skills and Experience required (unless otherwise noted):

• Five or more years of relevant experience in public policy, government affairs, health care policy, advocacy, regulatory or legislative affairs, or a related field; Colorado and health care experience preferred.
• Bachelor’s degree in Public Policy, Health Policy, Political Science, or Law; Master’s preferred.
• Demonstrated ability to quickly understand complex issues, synthesize significant amounts of information, and translate analysis into practical policy and advocacy strategies.
• Experience independently managing complex projects, engaging diverse stakeholders, developing high-quality written materials, and representing an organization with external audiences.

Qualifications and Competencies:

• Exceptional analytical, strategic, written, verbal, presentation, and interpersonal communication skills.
• Strong relationship-building and facilitation skills, including the ability to navigate disagreement, incorporate diverse perspectives, and build consensus around practical solutions.
• Highly organized, adaptable, and self-directed, with the judgment and initiative to manage multiple complex priorities and take ownership of issues with limited supervision.

Physical Demands / Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Working conditions are normal for a fast-paced office work environment
• Presentation of technical material in group settings required occasionally
• Individuals may need to sit or stand as needed
• Weekend or evening work may be needed
• May include lifting up to 25 pounds for files on a regular basis. Proper lifting techniques required

Material and Equipment Directly Used:

• Company issued laptop with Microsoft Office 365 software applications
• Cell phone
• Printer/copier
• AV platforms such as Zoom and Teams

Hiring salary range: $90,000-$100,000 annually, benefits eligible

The hiring salary range represents a targeted hiring range based on candidate’s experience, education, and/or skill level. The actual starting salary may be more or less depending on individual qualifications and does not represent the position’s full salary range.

NOTE:  This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.  The employee will be required to follow any other instructions and to perform any other duties requested by their supervisor.  Nothing in this job description shall create or is intended to create, or shall be construed to constitute a contract of employment, express or implied. Employees are held accountable for all duties of this job.