Hospital Complaints
Colorado Hospital Association does not handle complaints against individual hospitals for billing errors or patients and family experiences. To file a formal complaint against a hospital in Colorado, please select an action below.
All hospitals in Colorado have processes in place to resolve grievances. If you have not already done so, please contact your hospital to address your complaint. Check the hospital website for details on how to file a complaint, or call the hospital and ask to speak to a patient representative.
At the state level, to file a complaint against a hospital or provider for grievances related to patient care you can:
- Contact the Colorado Department of Public Health, Health Facilities Division, 4300 Cherry Creek Drive South, Denver, CO 80246, phone: 303-692-2827.
- Contact the Colorado Medical Board, 1560 Broadway, Suite 1350, Denver, CO 80202, phone: 303-894-7800.
- Contact the Colorado Civil Rights Division, 1560 Broadway, Suite 825, Denver, CO 80202, phone: 303-894-2997.
For help with billing errors or disputes, contact:
- Colorado Consumer Health Initiatives, 303 E 17th Ave, Suite 400, Denver, CO 80203, phone: 303-839-1261.
At the federal level, to file a complaint against a hospital for grievances related to patient care you can:
- Contact The Joint Commission, One Renaissance Blvd. Oakbrook Terrace, IL 60181, phone: 630-792-5800.
- Contact the Centers for Medicare and Medicaid Services (CMS), 7500 Security Boulevard, Baltimore, MD 21244