Where for Care
Choosing where you go for care matters.
When you have an unexpected health need – whether it’s an emergency or a small pain – you must choose where to seek help. Understanding where you should go for medical care can affect how much you pay, how long you wait and the type of treatment you receive.
If you are experiencing an emergency, call 9-1-1. For all other cases, before you go anywhere, call your insurance provider to determine what will be covered by your plan. Most insurers offer a “Nurse Advice Line” that can direct you to the right level of care based on your health issue.
Here are some of the common options available when you are choosing where to go for care:
What about virtual care?
Virtual care, or telehealth, might be an option for you depending on the care you need. Your provider may be able to diagnose your condition, order tests, or even prescribe medicine during a virtual appointment.
While virtual care options are a convenient alternative to a primary care visit, the cost can be similar. Contact your insurer to understand if/how virtual care is covered under your insurance plan.
Next Steps
Call your insurer to better understand your insurance plan and to find the nearest location or provider that is covered by your plan.
It’s important to think about where you will go for care before you need it, so that you can act quickly – especially in an emergency. Download this family care plan to make sure you and your family know where you will go for any type of unexpected health need.
Learning where to go for care will help you make the best decision for you, your health and your wallet.
