2024 CHA Workplace Violence Virtual Summit

    10 a.m. – 3 p.m. MT | Tuesday, May 14 | Register here

    10 – 10:05 a.m. | Welcome/Opening Remarks

    Jeff Tieman, CHA President and CEO

    10:05 – 10:15 a.m. | #CultureofCARE: A Call to Action

    Rich Bottner, DHA, CHA Vice President, Clinical Excellence, and Lyle Moore, Jr., CHA Director, Hospital Emergency Preparedness

     
    Learn about CHA’s #CultureofCARE campaign, see the two “public service announcement” videos available for hospital use, explore the Addressing Violence in Colorado Hospitals report and Workplace Violence Prevention Toolkit, and hear about new resources CHA is developing for hospitals.

    10:15 – 11:15 a.m. | Keynote Address

    Robyn Begley, DNP, Chief Executive Officer of the American Organization for Nursing Leadership; Chief Nursing Officer and Senior Vice President of Workforce for the American Hospital Association

     

    Description coming soon. (1.0 ACHE qualified credit)

    11:15 – 11:30 a.m. | Hospital Innovation Chat

    Intermountain Health St. Mary’s Regional Hospital

    Susie Bourgeois, Security Administrative Director at Intermountain Health, Peaks Region

     
    Intermountain Health, Peaks Regional, like other health systems across the county, has experienced an increase in workplace violence against health care workers. To ensure the safety of health care workers, Intermountain Health implemented an innovative K-9 program at St. Mary’s Regional Hospital. The K-9s are trained not only to protect in life-threatening situations, but also to provide comfort and emotional support for health care workers, patients, and their families, as well as visitors. In this session, participants will discover how to implement a K-9 program, as well as learn about the real-life successes of this unique program. (0.25 ACHE qualified credit)

    11:30 – 11:45 a.m. | Break

    11:45 a.m. – 12:30 p.m. | Workplace Violence Panel Discussion

    Facilitator: Bridget Frazier, CHA Senior Manager, Public Policy

    Panelists: Dave McGraw, Safety and Emergency Preparedness Director at Spanish Peaks Regional Health Center & Veterans Community Living Center; Steve Sanchez, Community Relations and Development Manager, Emergency Preparedness, at Southeast Colorado Hospital District; Christopher Powell, Chief Security Officer and Senior Director of Security at UCHealth

     
    Join this informative workplace violence panel discussion with colleagues and subject matter experts from Colorado hospitals providing insight into how their facilities are responding to the needs of their patients, staff, and community. (0.75 ACHE qualified credit)

    12:30 – 1 p.m. | International Association for Healthcare Security and Safety (IAHSS) Framework for Hospitals

    Scott MacMillan, Manager, Quality Improvement and Analytics, Integrated Protection Services, Fraser Health Authority, and Jeff Young, Executive Director, Protection Services, Vancouver Coastal Health

     
    One of the most common challenges in building a deeper understanding of incidents of workplace violence in hospitals is centered on data collection. How often incidents occur, who is involved, what type of incident took place, and what is the outcome are just some of the questions we often ask. In this session, participants will be introduced to the International Association for Healthcare Security and Safety (IAHSS) framework. This standardized approach to data collection and analysis, pioneered by international experts and disseminated by a collaboration between the AHA and the IAHSS, will help participants build a robust and systematic approach to collecting data related to workplace violence. (0.50 ACHE qualified credit)

    1 – 1:15 p.m. | Break

    1:15 – 2:15 p.m. | Trauma Informed Care and Leadership: Practical Applications for Reducing and Responding to Workplace Violence

    Brooke Buckley, MD, Vice President Medical Affairs, Henry Ford Health; Chief Medical Officer, Henry Ford Wyandotte Hospital; Clinical Assistant Professor, Michigan State University College of Osteopathic Medicine

     
    Incidents of physical and verbal abuse are skyrocketing in acute care settings. In the moment, these volatile events can be frightening, discouraging, and potentially dangerous. As health care works and leaders, our reactions are often rooted in how we can best protect ourselves and recover from these incidents. But we don’t often think about the trauma that may be driving patient or visitor behavior – or the long-term trauma endured by health care workers who experience these events. In this session, participants will learn the foundational theory behind trauma informed care and leadership and practical solutions and approaches that can be immediately implemented following the program. (1.0 ACHE qualified credit)

    2:15 – 2:45 p.m. | Hospital Innovation Chats (0.50 ACHE qualified credit total)

    Denver Health

    Thom Dunn, PhD, Staff Psychologist, Psychiatry Consult Service; Chair, Bioethics Committee at Denver Health

     
    A large component of workplace violence prevention programs includes learning, teaching, and sharing de-escalation techniques with all staff. That is exactly what Denver Health was searching for when it decided to create and implement the “De-escalating Agitation Response Team (DART). Learn about how Denver Health’s DART program utilized experienced clinicians to respond to agitated patients and take a clinical approach to de-escalate the incident, thus allowing security to take a supporting role in the situation.

    UCHealth University of Colorado Hospital

    Cara Spencer, PhD, Research Nurse Scientist at University of Colorado Hospital

     
    As workplace violence continues to be a concern in hospitals across the county, University of Colorado Hospital sought a screening tool that could assist staff in the early detection and prediction of imminent violent behavior in patients being seen in the Emergency Department and acute psychiatric care areas. University of Colorado Hospital identified and implemented the use of the Broset Violence Checklist, which is used worldwide and has been proven to identify patients at risk for physical violence, to proactively mitigate the risk for workplace violence events.

    AdventHealth Littleton

    Colleen Lodewyks, Nursing Director, Emergency and Critical Care at AdventHealth Littleton, and Rick Boyer, Group Director, Safety and Security at AdventHealth Rocky Mountain Region

     
    This session describes how AdventHealth Littleton implemented a robust workplace violence prevention program. From standardizing workplace violence prevention training across all job descriptions and all campuses, to realizing increased reporting of workplace violence incidences, to implementing processes designed to support staff involved in workplace violence incidents, AdventHealth Littleton has enjoyed many successes from its system-wide approach.

    2:45 – 3 p.m. | Closing Remarks

    Rich Bottner, DHA, CHA Vice President, Clinical Excellence

    Continuing Education Credits

    By attending the 2024 Workplace Violence Virtual Summit offered by Colorado Hospital Association, participants may earn up to 4.0 ACHE Qualified Education Hours toward initial certification or recertification of the Fellow of the American College of Healthcare Executives (FACHE) designation.

    Questions?

    Contact Peggy McCreary, CHA senior education and events coordinator, at [email protected] or 720.330.6034.