Careers at CHA

Colorado Hospital Association (CHA) is seeking talented, motivated individuals to join its growing staff. CHA offers competitive salaries and an outstanding benefits package.

Title:                                     Clinical Quality and Patient Safety Program Manager

FLSA Status:                       Full time, exempt           

Reports to:                         Director, Clinical Quality and Patient Safety         

Apply:                                  Click HERE to apply

Starting Salary Range:   $60,000-90,000 based on experience and qualifications, benefits eligible                                 

Colorado Hospital Association (CHA) is the leading voice of Colorado’s hospital and health system community. Representing more than 100 hospitals and health systems throughout the state, CHA serves as a trusted, credible and reliable resource on health issues, hospital data and trends for its members, media, policymakers and the general public. Through CHA, Colorado’s hospitals and health systems work together in their shared commitment to improve health and health care in Colorado. For more information on CHA, visit www.cha.com.

Position Summary:

The Clinical Quality and Patient Safety Specialist position is part of the Colorado Center for the Advancement of Patient Safety (CCAPS), which serves as the Quality Improvement and Patient Safety department within CHA. This position has strong health care industry knowledge and experience working in a hospital setting. The Clinical Quality and Patient Safety Program Manager possesses a deep knowledge of quality improvement best practices and how to apply them in an effective and pragmatic way across large, complex engagements and organizations. The Clinical Quality and Patient Safety Program Manager serves as a clinical resource to the CCAPS team, within CHA and to member hospitals and systems. This position is supervised by the Director for Clinical Quality and Patient Safety.

Essential Job Duties and Responsibilities:

  • Utilize clinical quality expertise to drive improvement components of CCAPS projects and programs
  • Collaborate with state agencies and healthcare coalitions to achieve long-term improvement
  • Serve as a representative of CHA member hospitals on state and local committees
  • Advocate for and ensure alignment of the three core components of hospital quality – quality measurement, quality improvement, and Conditions of Participation (CoPs)
  • Increase leadership and workforce capacity for quality professionals to deliver high value care
  • Maintain awareness of quality and patient safety related legislative and regulatory activities, and policy proposals and decisions at state and federal level that impact programs, measures, patients, health care professionals and communities; collaborate with CHA policy and advocacy team
  • Help facilitate clarity in the interpretation of standards to support a less burdensome survey process, improve compliance and contribute to a safer environment
  • Works with Project Managers to plan, organize and manage all phases of a quality improvement project lifecycle to ensure successful delivery. This includes developing and managing project governance plans, project schedules, team goals, defining success criteria, project milestones, and budgets
  • Ability to take ownership, work under pressure, meet deadlines and take proactive steps to ensure teams meet or exceed customer expectations
  • Ability to challenge, recommend and redirect teams and consultants, as well as manage client expectations during the engagement
  • Works effectively in a dynamic environment with changing priorities
  • Results-oriented, prioritizes work activities, plans and stays organized in order to meet commitments
  • Excellent written and verbal communication skills with team members and audiences of all levels of stakeholders
  • Support CHA members to design, implement and lead sustainable improvement initiatives using performance improvement methodologies, project management, and change management tools and expertise.
  • Support and encourage adoption of evidence based best practice in quality and patient safety by all Colorado hospitals and health systems
  • Inform and empower members to respond to future trends and innovations that may impact how hospital deliver care and value
  • Provide ongoing deliberative and engaged listening and feedback with members and key stakeholders that informs and drives responsive CCAPS actions
  • Assist members with tools, services and educational opportunities specific to clinical quality, regulatory and patient safety; collaborate with CHA Education team
  • Manage the creation of data reports and create presentations for hospitals to understand their data
  • Develop trust and effective working relationships with team members within and across departments at CHA
  • Travel to member hospitals may be required.
  • This description is a summary only and is describing the general level of work being performed, it is not intended to be all-inclusive. The duties of this position may change from time to time and/or based on business need. We reserve the right to add or delete duties and responsibilities at the discretion of the supervisor and/or hiring authority.

Supervisory:

  • None

Knowledge, Skills and Experience required (unless otherwise noted):

  • Bachelor’s degree required, preferably in nursing (BSN) or related field; Master’s degree preferred
  • Registered nurse or minimum three years clinical experience required
  • Minimum of three years’ experience in healthcare quality improvement or equivalent combination of education, training and experience required
  • Process improvement, Lean, Six Sigma or similar program and project management experience highly preferred
  • CPHQ or other Quality/Regulatory/Patient Safety Certification preferred
  • Strong clinical and healthcare industry knowledge
  • Three years minimum relevant experience in quality improvement/patient safety in a hospital setting required

Qualifications and Competencies:

  • Strong attention to detail and accuracy
  • Ability to work in collaboration with other teams
  • Demonstrated customer service orientation
  • Demonstrated organizational skills and personable positive attitude
  • Strong written, verbal, and interpersonal communication skills
  • Ability to work well under pressure and within short deadlines
  • Analytical problem-solving ability
  • Ability to handle confidential or proprietary information and situations discreetly and professionally
  • Ability to work independently with limited supervision and to complete tasks on time
  • Professional telephone and email etiquette, professional appearance and demeanor, able to interact with all levels within the organization
  • Self-starter with a strong desire to learn
  • Maintains prompt and regular attendance

Physical Demands / Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Working conditions are normal for a fast-paced office work environment.
  • Presentation of technical material in group settings required occasionally.
  • Individuals may need to sit or stand as needed.
  • Occasional weekend or evening work may be needed.
  • May include lifting up to 25 pounds for files on a regular basis. Proper lifting techniques required.

Material and Equipment Directly Used:

  • Personal computer with Microsoft Office 365 software applications.
  • Facsimile
  • Multi-line telephone with voice mail
  • Copy machine
  • Printer

NOTE:  This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.  The employee will be required to follow any other instructions and to perform any other duties requested by their supervisor.  Nothing in this job description shall create or is intended to create, or shall be construed to constitute a contract of employment, express or implied. Employees are held accountable for all duties of this job.

Title:                                      Graphic Communications Specialist                         

FLSA Status:                       Full-time exempt            

Reports to:                         Senior Director, Communications

Starting Salary Range:   $45,000-60,000; eligible for full CHA benefit offering

Apply:                                   Click HERE to apply – please include link to digital portfolio on resume

                                               

Colorado Hospital Association (CHA) is the leading voice of Colorado’s hospital and health system community. Representing more than 100 hospitals and health systems throughout the state, CHA serves as a trusted, credible and reliable resource on health issues, hospital data and trends for its members, media, policymakers and the general public. Through CHA, Colorado’s hospitals and health systems work together in their shared commitment to improve health and health care in Colorado. For more information on CHA, visit www.cha.com.

Essential Job Duties and Responsibilities:  

  • Creates graphical, video and animation content that supports professional, external facing CHA communications and educational training materials 
  • Assists in the development of the presentation style and format of the organization including creation of charts, graphs, animation and visual elements designed to support CHA messaging
  • Assists with management of daily e-newsletter (featured news stories from the previous day) distributed to hospital executives and personnel statewide five days each week
  • Keeps up to date on presentation software and tools, and recommends organizational use of various platforms designed to position the organization in a professional manner
  • With other team members, contributes to content creation of CHA website including future enhancements, writing and editing online content
  • Assists with graphic content creation in support of social media strategy and posts for CHA and
  • Develops and proofreads communications materials for consistency in Associated Press (AP) style and CHA approved style/templates/branding
  • Collaborates with the Senior Communications Director and Senior Marketing/Comms Specialist and other CHA departments to outline strategies and goals with timelines, topics, creative concepts, content, layout and pre-press production
  • Responsible for execution of marketing and communications tactics – such as writing, copy editing, collateral development and marketing – in support of assigned CHA departments (i.e., patient safety, education)
  • Works within department budgets to ensure the creative and printing goals are adhered to and met

Supervisory:

  • None

Knowledge, Skills and Experience required (unless otherwise noted):

  • Associate degree or higher in communications, art, graphic design, animation, marketing or related field
  • Proficiency in Adobe Creative Suite – InDesign, Illustrator and Photoshop – and other graphic production software as needed
  • Tech-savvy with a strong knowledge of animation software, MS Office and website content management (WordPress)
  • Two years minimum experience in professional environment required, with demonstrated strong work ethic
  • Ability to research, understand and translate complex issues into graphic format designed to improve understanding; balance between analytical and creative thinking required
  • Ability to work with internal staff/outside consultants and build solid collaborative working relationships
  • Ability to comprehend and quickly grasp complex issues and know how to transfer this knowledge into clear, concise communications; strong written and oral communications skills required

Qualifications and Competencies:

  • Strong attention to detail and accuracy
  • Ability to work in collaboration with other teams
  • Demonstrated customer service orientation
  • Demonstrated organizational skills and personable positive attitude
  • Strong written, verbal, and interpersonal communication skills
  • Ability to work well under pressure and within short deadlines
  • Analytical problem-solving ability
  • Ability to handle confidential or proprietary information and situations discreetly and professionally
  • Ability to work independently with limited supervision and to complete tasks on time
  • Professional telephone and email etiquette, professional appearance and demeanor, able to interact with all levels within the organization
  • Self-starter with a strong desire to learn
  • Maintains prompt and regular attendance

Physical Demands / Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Working conditions are normal for a fast-paced office work environment
  • Presentation of technical material in group settings required occasionally
  • Individuals may need to sit or stand as needed
  • Occasional weekend or evening work may be needed
  • May include lifting up to 25 pounds for files on a regular basis. Proper lifting techniques required

Material and Equipment Directly Used:

  • Personal computer with Microsoft Office 365 software applications
  • Adobe Creative Suite – InDesign, Illustrator and Photoshop Graphic production software
  • Multi-line telephone with voice mail
  • Copy machine
  • Printer
  • Virtual Meeting Platforms
  • Cell Phone

NOTE:  This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.  The employee will be required to follow any other instructions and to perform any other duties requested by their supervisor.  Nothing in this job description shall create or is intended to create, or shall be construed to constitute a contract of employment, express or implied. Employees are held accountable for all duties of this job.