Careers at CHA
Colorado Hospital Association (CHA) is seeking talented, motivated individuals to join its growing staff. CHA offers competitive salaries and an outstanding benefits package.
Title: Administrative Assistant to Executive Staff
FLSA Status: Non-exempt
Reports to: Senior Vice President, Communications
Apply: Click HERE to apply
Colorado Hospital Association (CHA) is the leading voice of Colorado’s hospital and health system community. Representing more than 100 hospitals and health systems throughout the state, CHA serves as a trusted, credible and reliable resource on health issues, hospital data and trends for its members, media, policymakers and the general public. Through CHA, Colorado’s hospitals and health systems work together in their shared commitment to improve health and health care in Colorado. For more information on CHA, visit www.cha.com.
Position Summary:
The Administrative Assistant reports to and works directly with the Senior Vice President of Communications to manage the daily activities and tasks that effectively and efficiently support the Office of the President/CEO. This position emanates professional and urgent representation of CHA executive leadership, internal and external associates, vendors, legislators, membership and the business community. This position requires an individual who is highly organized, detail oriented, capable of working in a fast-paced environment, focused on teamwork, responsiveness, and professional communications.
Essential Job Duties and Responsibilities:
- Maintain appointments and scheduling using Outlook and Microsoft Teams including onsite/offsite meetings, speaking engagements, and other appointments. Anticipates the schedule to prepare meeting materials. Assists with managing the SVP and President’s daily schedule and ensuring advance preparation for and timely arrival at appointments.
- Prepare all administrative and logistical details of executive level committee meetings including Board of Trustees, CHA Executive Committee, CHA Executive Compensation Committee, Budget Committee, Nominating Committee, and Executive Staff Meetings. Administrative duties may include, but are not limited to, scheduling meetings, arranging meeting spaces, room set up and clean up, preparing agendas, conference/video call set up and dial in, a/v needs, travel arrangements, catering, preparing presentations and handouts, and ensuring smooth facilitation of these meetings.
- Timely preparation of meeting minutes in draft and final formats. Participation in committee meetings requires the ability to take handwritten or electronic notes to document discussions and transcribe. Writing style is formal and professional and strives to be flawless.
- Coordinate travel arrangements, including flight, hotel and car rental.
- Maintain professional and positive relationships as an extension of both the SVP and the President with the American Hospital Association (AHA), committees, counsels, and boards.
- Assist with answering SVP and President’s telephone lines, taking precise correct messages and promptly relaying appropriate messages. This position will triage incoming calls and delegate to other executives or CHA staff members as appropriate.
- Create and maintain filing systems (largely electronic) to ensure ease in retrieving material and preservation
- Assist with member mailings using Outlook, Word, Excel and MemberSuite mail merge applications.
- Draft correspondence, agendas, memoranda, and other documentation as needed. Review correspondence and materials to ensure consistency and adherence to organizational style standards
- Create, assemble and prepare for distribution the CHA Board of Trustees board meeting materials and presentations in a timely fashion within quality standards.
- Complete forms as necessary including but not limited to expense reports, purchase orders, and check requests.
- Track and submit expenses for the SVP and President.
- Provide consistent, high-level support for daily and periodic departmental operations.
- Assist in coordinating and communicating annual dues invoicing, working directly with the accounting department
- Other duties as assigned.
Supervisory:
None
Knowledge, Skills and Experience required (unless otherwise noted):
- Bachelor’s Degree, certifications or relevant experience preferred
- Experience working with Board of Trustees and preparing meeting minutes required
- Minimum 5 years high volume, fast paced executive level support in a professional office setting required
- Intermediate to advanced proficiency of all Microsoft Office Suite products, i.e. Teams, Outlook, Word, Excel and PowerPoint required
- Knowledge of internal office equipment, i.e. Zoom, Teams, copier, postage, printing, required.
- Non-profit or healthcare experience a plus
Qualifications and Competencies:
- Strong attention to detail and accuracy
- Ability to work in collaboration with other teams
- Demonstrated customer service orientation
- Demonstrated organizational skills and personable positive attitude
- Excellent written, verbal, and interpersonal communication skills
- Ability to work well under pressure and within short deadlines
- Analytical problem-solving ability
- Ability to handle confidential or proprietary information and situations discreetly and professionally
- Ability to work independently with limited supervision and to complete tasks on time
- Professional telephone and email etiquette, professional appearance and demeanor, able to interact with all levels within the organization
- Self-starter with a strong desire to learn
- Maintains prompt and regular attendance
Physical Demands / Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Working conditions are normal for a fast-paced office work environment.
- Presentation of technical material in group settings required occasionally.
- Individuals may need to sit or stand as needed.
- Occasional weekend or evening work may be needed.
- May include lifting up to 25 pounds for files on a regular basis. Proper lifting techniques required.
Material and Equipment Directly Used:
- Personal computer with Microsoft Office 365 software applications.
- Virtual Meeting Software
- Multi-line telephone with voice mail
- Copy machine
- Printer
Hiring salary range: $25-30/hour, eligible for full benefit offering
The hiring salary range represents a targeted starting salary based on candidate’s experience, education, and/or skill level. The actual starting salary may be more or less depending on individual qualifications and does not represent the position’s full salary range.
NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. The employee will be required to follow any other instructions and to perform any other duties requested by their supervisor. Nothing in this job description shall create or is intended to create, or shall be construed to constitute a contract of employment, express or implied. Employees are held accountable for all duties of this job.
Title: Administrative Assistant
Reports to: Vice President Clinical Affairs
FLSA Status: Part time, Non-Exempt
Apply: Click HERE to apply
Colorado Hospital Association (CHA) is the leading voice of Colorado’s hospital and health system community. Representing more than 100 hospitals and health systems throughout the state, CHA serves as a trusted, credible and reliable resource on health issues, hospital data and trends for its members, media, policymakers and the general public. Through CHA, Colorado’s hospitals and health systems work together in their shared commitment to improve health and health care in Colorado.
Summary:
The Administrative Assistant provides a wide level of operational support to the VP of Clinical Affairs and the SVP of Data Analytics and Financial Policy, to help accomplish tasks and objectives consistent with the mission, vision, and strategy CHA. The position also provides general back up support across CHA as needed and requires teamwork, flexibility, multi-tasking, and strong organizational skills.
This is a part time position approximately 20-25 hours per week with flexibility in work schedule during normal business hours. Some Fridays will be required.
Essential Job Duties and Responsibilities:
- Schedule meetings and appointments; maintain schedules by using Microsoft Outlook and video conferencing platforms
- Track and submit monthly expenses for S/VPs, Directors and other team members
- Assist in the facilitation of a variety of onsite/offsite meeting preparation
- Provide rotational back up coverage for the front desk reception area
- Coordinate and participate in various committee meetings by preparing agendas, memoranda, electronic email, sign-in sheets and track attendance
- Transcribe meeting minutes in draft and final formats
- Coordinate travel arrangements, including transportation and lodging
- Complete documentation as necessary for check requests, expense reports, etc.
- Provide consistent, high-level support for daily and periodic departmental operations
- Maintain department files including hard and electronic filing systems
- Proactively manage the administrative needs of department members
- Other duties and special projects as assigned
Other Duties:
- As assigned
Supervisory Responsibilities:
- None
Knowledge, Skills and Experience required (unless otherwise noted):
- High school diploma or equivalent required, some college coursework preferred
- 3 years high volume administrative experience in a professional office setting required; non-profit or health care experience a plus
- Intermediate proficiency of all Microsoft Office Suite products, i.e. Outlook, Teams, Word, Excel and PowerPoint
- Functional experience scheduling and hosting virtual meetings on platforms such as Zoom and Teams
- Knowledge of internal office equipment, i.e. fax, copier, postage, printing, required.
Qualifications and Competencies:
- Strong attention to detail and accuracy
- Ability to work in collaboration with other teams
- Demonstrated customer service orientation
- Demonstrated organizational skills and personable positive attitude
- Strong written, verbal, and interpersonal communication skills
- Ability to work well under pressure and within short deadlines
- Analytical problem-solving ability
- Ability to handle confidential or proprietary information and situations discreetly and professionally
- Ability to work independently with limited supervision and to complete tasks on time
- Professional telephone and email etiquette, professional appearance and demeanor, able to interact with all levels within the organization
- Self-starter with a strong desire to learn
- Maintains prompt and regular attendance
Physical Demands / Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Working conditions are normal for a fast-paced office work environment.
- Presentation of technical material in group settings required occasionally.
- Individuals may need to sit or stand as needed.
- Occasional weekend or evening work may be needed.
- May include lifting up to 25 pounds for files on a regular basis. Proper lifting techniques required.
Material and Equipment Directly Used:
- Personal computer with Microsoft Office 365 software applications.
- Facsimile
- Multi-line telephone with voice mail
- Copy machine
- Printer
Hiring salary range: $20-25/hour, eligible for PTO and 401(k) benefits
The hiring salary range represents a targeted starting salary based on candidate’s experience, education, and/or skill level. The actual starting salary may be more or less depending on individual qualifications and does not represent the position’s full salary range.
NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. The employee will be required to follow any other instructions and to perform any other duties requested by their supervisor. Nothing in this job description shall create or is intended to create, or shall be construed to constitute a contract of employment, express or implied. Employees are held accountable for all duties of this job.
Title: Clinical Quality and Patient Safety Program Manager
FLSA Status: Full time, exempt
Reports to: Director, Clinical Quality and Patient Safety
Apply: Click HERE to apply
Colorado Hospital Association (CHA) is the leading voice of Colorado’s hospital and health system community. Representing more than 100 hospitals and health systems throughout the state, CHA serves as a trusted, credible and reliable resource on health issues, hospital data and trends for its members, media, policymakers and the general public. Through CHA, Colorado’s hospitals and health systems work together in their shared commitment to improve health and health care in Colorado. For more information on CHA, visit www.cha.com.
Position Summary:
The Clinical Quality and Patient Safety Specialist position is part of the Colorado Center for the Advancement of Patient Safety (CCAPS), which serves as the Quality Improvement and Patient Safety department within CHA. This position has strong health care industry knowledge and experience working in a hospital setting. The Clinical Quality and Patient Safety Program Manager possesses a deep knowledge of quality improvement best practices and how to apply them in an effective and pragmatic way across large, complex engagements and organizations. The Clinical Quality and Patient Safety Program Manager serves as a clinical resource to the CCAPS team, within CHA and to member hospitals and systems. This position is supervised by the Director for Clinical Quality and Patient Safety.
Essential Job Duties and Responsibilities:
- Utilize clinical quality expertise to drive improvement components of CCAPS projects and programs
- Collaborate with state agencies and healthcare coalitions to achieve long-term improvement
- Serve as a representative of CHA member hospitals on state and local committees
- Advocate for and ensure alignment of the three core components of hospital quality – quality measurement, quality improvement, and Conditions of Participation (CoPs)
- Increase leadership and workforce capacity for quality professionals to deliver high value care
- Maintain awareness of quality and patient safety related legislative and regulatory activities, and policy proposals and decisions at state and federal level that impact programs, measures, patients, health care professionals and communities; collaborate with CHA policy and advocacy team
- Help facilitate clarity in the interpretation of standards to support a less burdensome survey process, improve compliance and contribute to a safer environment
- Works with Project Managers to plan, organize and manage all phases of a quality improvement project lifecycle to ensure successful delivery. This includes developing and managing project governance plans, project schedules, team goals, defining success criteria, project milestones, and budgets
- Ability to take ownership, work under pressure, meet deadlines and take proactive steps to ensure teams meet or exceed customer expectations
- Ability to challenge, recommend and redirect teams and consultants, as well as manage client expectations during the engagement
- Works effectively in a dynamic environment with changing priorities
- Results-oriented, prioritizes work activities, plans and stays organized in order to meet commitments
- Excellent written and verbal communication skills with team members and audiences of all levels of stakeholders
- Support CHA members to design, implement and lead sustainable improvement initiatives using performance improvement methodologies, project management, and change management tools and expertise.
- Support and encourage adoption of evidence based best practice in quality and patient safety by all Colorado hospitals and health systems
- Inform and empower members to respond to future trends and innovations that may impact how hospital deliver care and value
- Provide ongoing deliberative and engaged listening and feedback with members and key stakeholders that informs and drives responsive CCAPS actions
- Assist members with tools, services and educational opportunities specific to clinical quality, regulatory and patient safety; collaborate with CHA Education team
- Manage the creation of data reports and create presentations for hospitals to understand their data
- Develop trust and effective working relationships with team members within and across departments at CHA
- Travel to member hospitals may be required.
- This description is a summary only and is describing the general level of work being performed, it is not intended to be all-inclusive. The duties of this position may change from time to time and/or based on business need. We reserve the right to add or delete duties and responsibilities at the discretion of the supervisor and/or hiring authority.
Supervisory:
- None
Knowledge, Skills and Experience required (unless otherwise noted):
- Bachelor’s degree required, preferably in nursing (BSN) or related field; Master’s degree preferred
- Registered nurse or minimum three years clinical experience required
- Minimum of three years’ experience in healthcare quality improvement or equivalent combination of education, training and experience required
- Process improvement, Lean, Six Sigma or similar program and project management experience highly preferred
- CPHQ or other Quality/Regulatory/Patient Safety Certification preferred
- Strong clinical and healthcare industry knowledge
- Three years minimum relevant experience in quality improvement/patient safety in a hospital setting required
Qualifications and Competencies:
- Strong attention to detail and accuracy
- Ability to work in collaboration with other teams
- Demonstrated customer service orientation
- Demonstrated organizational skills and personable positive attitude
- Strong written, verbal, and interpersonal communication skills
- Ability to work well under pressure and within short deadlines
- Analytical problem-solving ability
- Ability to handle confidential or proprietary information and situations discreetly and professionally
- Ability to work independently with limited supervision and to complete tasks on time
- Professional telephone and email etiquette, professional appearance and demeanor, able to interact with all levels within the organization
- Self-starter with a strong desire to learn
- Maintains prompt and regular attendance
Physical Demands / Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Working conditions are normal for a fast-paced office work environment.
- Presentation of technical material in group settings required occasionally.
- Individuals may need to sit or stand as needed.
- Occasional weekend or evening work may be needed.
- May include lifting up to 25 pounds for files on a regular basis. Proper lifting techniques required.
Material and Equipment Directly Used:
- Personal computer with Microsoft Office 365 software applications.
- Facsimile
- Multi-line telephone with voice mail
- Copy machine
- Printer
Hiring salary range: $80,000 – $90,000 annually, benefits eligible
The hiring salary range represents a targeted hiring range based on candidate’s experience, education, and/or skill level. The actual starting salary may be more or less depending on individual qualifications and does not represent the position’s full salary range.
NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. The employee will be required to follow any other instructions and to perform any other duties requested by their supervisor. Nothing in this job description shall create or is intended to create, or shall be construed to constitute a contract of employment, express or implied. Employees are held accountable for all duties of this job.