Careers at CHA

Title:                              Executive Assistant                 

FLSA Status:               Non-exempt, full time                           

Reports to:                 Senior Vice President, Communications

Apply:                           Click HERE to apply

Colorado Hospital Association (CHA) is the leading voice of Colorado’s hospital and health system community. Representing more than 100 hospitals and health systems throughout the state, CHA serves as a trusted, credible and reliable resource on health issues, hospital data and trends for its members, media, policymakers and the general public. Through CHA, Colorado’s hospitals and health systems work together in their shared commitment to improve health and health care in Colorado. For more information on CHA, visit www.cha.com

Position Summary:

The Executive Administrative Assistant reports to and works directly with the Senior Vice President of Communications to manage the daily activities and tasks that effectively and efficiently support the Office of the President/CEO. This position emanates professional and urgent representation of CHA executive leadership, internal and external associates, vendors, legislators, membership and the business community. This position requires an individual who is highly organized, detail oriented, capable of working in a fast-paced environment, focused on teamwork, responsiveness, and professional communications. In this support role this EA will also serve as the primary administrator of the Association’s member database.  As such, this person will be fluent in and actively track changes in member status and personnel. 

Essential Job Duties and Responsibilities:  

• Maintain appointments and scheduling using Outlook and Microsoft Teams including onsite/offsite meetings, speaking engagements, and other appointments. Anticipates the schedule to prepare meeting materials. Assists with managing the SVP and President’s daily schedule and ensuring advance preparation for and timely arrival at appointments.
• Prepare all administrative and logistical details of executive level committee meetings including Board of Trustees, CHA Executive Committee, CHA Executive Compensation Committee, Budget Committee, Nominating Committee, and Executive Staff Meetings. Administrative duties may include, but are not limited to, scheduling meetings, arranging meeting spaces, room set up and clean up, preparing agendas, conference/video call set up and dial in, a/v needs, travel arrangements, catering, preparing presentations and handouts, and ensuring smooth facilitation of these meetings.
• Timely preparation of meeting minutes in draft and final formats. Participation in committee meetings requires the ability to take handwritten or electronic notes to document discussions and transcribe. Writing style is formal and professional and strives to be flawless.
• Coordinate travel arrangements, including flight, hotel and car rental.
• Maintain professional and positive relationships as an extension of both the SVP and the President with the American Hospital Association (AHA), committees, counsels, and boards.
• Serve as main point of contact to support the organization’s membership database, including updating contact information, ensuring data integrity and reporting
• Monitor and track key staff transitions within the hospitals, ensuring accurate member contact information in the membership database, and coordinate the yearly update of the member desk directory and quarterly on-line directory
• Assist with member-related research projects such as preparing member profiles for President in advance of on-site visits
• Assist with answering SVP and President’s telephone lines, taking precise correct messages and promptly relaying appropriate messages. This position will triage incoming calls and delegate to other executives or CHA staff members as appropriate.   
• Create and maintain filing systems (largely electronic) to ensure ease in retrieving material and preservation
• Assist with member mailings using Outlook, Word, Excel and MemberSuite mail merge applications.
• Draft correspondence, agendas, memoranda, and other documentation as needed. Review correspondence and materials to ensure consistency and adherence to organizational style standards
• Work with SVP to create, assemble and prepare for distribution the CHA Board of Trustees board meeting materials and presentations in a timely fashion within quality standards.
• Complete forms as necessary including but not limited to expense reports, purchase orders, and check requests.
• Track and submit expenses for the SVP and President.
• Provide consistent, high-level support for daily and periodic departmental operations.
• Assist in coordinating and communicating annual dues invoicing, working directly with the accounting department
• Other duties as assigned.

Supervisory:

None

Knowledge, Skills and Experience required (unless otherwise noted):

• Bachelor’s Degree, certifications or relevant experience preferred
• Experience working with Board of Trustees and preparing meeting minutes required
• Minimum 5 years high volume, fast paced executive level support in a professional office setting required
• Intermediate to advanced proficiency of all Microsoft Office Suite products, i.e. Teams, Outlook, Word, Excel and PowerPoint required
• Knowledge of internal office equipment, i.e. Zoom, Teams, copier, postage, printing, required.
• Non-profit or healthcare experience a plus

Qualifications and Competencies:   

• Strong attention to detail and accuracy
• Ability to work in collaboration with other teams
• Demonstrated customer service orientation
• Demonstrated organizational skills and personable positive attitude
• Excellent written, verbal, and interpersonal communication skills
• Ability to work well under pressure and within short deadlines
• Analytical problem-solving ability
• Ability to handle confidential or proprietary information and situations discreetly and professionally
• Ability to work independently with limited supervision and to complete tasks on time
• Professional telephone and email etiquette, professional appearance and demeanor, able to interact with all levels within the organization
• Self-starter with a strong desire to learn
• Maintains prompt and regular attendance

Physical Demands / Work Environment:   

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Working conditions are normal for a fast-paced office work environment.
• Presentation of technical material in group settings required occasionally.
• Individuals may need to sit or stand as needed.
• Occasional weekend or evening work may be needed.
• May include lifting up to 25 pounds for files on a regular basis. Proper lifting techniques required.

Material and Equipment Directly Used:

• Personal computer with Microsoft Office 365 software applications.
• Virtual Meeting Software
• Multi-line telephone with voice mail
• Copy machine
• Printer

Hiring salary range: $30-35/hour, eligible for full benefit offering

The hiring salary range represents a targeted starting salary based on candidate’s experience, education, and/or skill level. The actual starting salary may be more or less depending on individual qualifications and does not represent the position’s full salary range.

NOTE:  This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.  The employee will be required to follow any other instructions and to perform any other duties requested by their supervisor.  Nothing in this job description shall create or is intended to create, or shall be construed to constitute a contract of employment, express or implied. Employees are held accountable for all duties of this job.

Title:                              Facilities Coordinator and Receptionist          

FLSA Status:               Non-exempt, approximately 30 hours/week                               

Reports to:                 Chief Financial Officer

Apply:                           Click HERE to apply

Schedule:                    In person 9 am – 2 pm M-T and 9 am – 4 pm W-Th, remote Fridays

Colorado Hospital Association (CHA) is a leading voice of Colorado’s hospital and health system community.   Representing more than 100 hospitals and health systems through the state, CHA serves as a trusted, credible, and reliable resource on health issues, hospital data and trends for its members, media, policymakers and the general public.  Through CHS, Colorado’s hospitals and health systems work together in their shared commitment to improve health and health care in Colorado.

The Facilities Coordinator and Receptionist performs a broad range of office, administrative, and special project duties, supporting a variety of different departments within CHA and directly interacting with external stakeholders.  The Coordinator performs office and administrative activities including coordination of deliveries, preparation of checks and invoice requests, triage of external phone calls, managing CHA building maintenance and supply requests, coordinating building association maintenance requests, and other office/facility related special projects. 

Job Duties and Responsibilities:

• Receive and direct incoming calls
• Maintain office equipment (postage meters, phone system, copy machine, etc.) including service-related issues and regular service maintenance.
• Maintain and distribute phone extension lists
• Maintain updated information on daily meetings, upcoming webinars and annual events for the lobby TV monitor
• Processes incoming and outgoing mail, packages and deliveries
• Receive and log incoming checks
• Coordinate and manage special office/facility projects as needed
• Oversee building related security, maintenance, cleaning services, and planning space reorganization
• Coordinate building association maintenance requests for landscaping, snow removal, lighting, and other association or Greenwood Village projects

Knowledge, Skills and Experience required:

• Bachelor’s degree (business administration, health care or related field desirable)
• Minimum three years in fast paced administrative or office support role in a professional setting required.
• Experience with property or association management
• Experience in data entry, reporting, and managing projects
• Intermediate to advanced proficiency of all Microsoft Office Suite products, i.e. Outlook, Word, Excel and PowerPoint required.
• Knowledge of internal office equipment, i.e. fax, copier, postage, printing, required.

Qualifications and Competencies:

• Strong attention to detail and accuracy
• Strong administrative, organizational and project coordination capabilities
• Strong written, verbal, and interpersonal communication skills
• Ability to work well under pressure and within short deadlines while managing multiple priorities
• Ability to handle confidential information and situations discreetly and professionally
• Ability to work independently with limited supervision and to complete tasks on time
• Professional telephone and email etiquette, professional appearance and demeanor, able to interact with all levels within the organization
• Ability to establish working relationships with members, other external partners, and staff
• Ability to multi-task, prioritize, employ effective time management and organizational techniques
• Demonstrate a strong orientation toward customer service for members and staff
• Participate as a team player and maintain an approachable and positive attitude under stress
• Display a professional, discreet, diplomatic and confident demeanor and effectively interact with all levels of staff within an organization
• Possess a high level of integrity, desire to learn, and intrinsic motivation
• Comfort level working with technology and willingness to learn workflows within IT systems
• Maintains prompt and regular attendance

Physical Demands / Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position is located at CHA offices in Greenwood Village.  Travel will be required for meetings, thus a valid driver’s license and reliable transportation is required.

• Working conditions are normal for a fast-paced office work environment.
• May require occasional evening work and overnight travel
• Mid-level stress.
• Individuals may need to sit or stand as needed.
• Requires walking primarily on a level surface for periodic periods throughout the day.
• May include lifting up to 25 pounds for files on a regular basis. Proper lifting techniques required.

Material and Equipment Directly Used:

• Cell phone
• Personal computer with Microsoft Office software applications.
• Software applications including but not limited to database management, statistical analytics, data analytics presentation tools.
• Multi-line telephone with voice mail.
• Copy machine.

Hiring salary range: $22-25/hour, eligible for benefits  

The hiring salary range represents a targeted starting salary based on candidate’s experience, education, and/or skill level. The actual starting salary may be more or less depending on individual qualifications and does not represent the position’s full salary range.

NOTE:  This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.  The employee will be required to follow any other instructions and to perform any other duties requested by their supervisor.  Nothing in this job description shall create or is intended to create, or shall be construed to constitute a contract of employment, express or implied. Employees are held accountable for all duties of this job.

Title:                              Manager, Public Policy          

FLSA Status:               Full time, exempt   

Reports to:                 Senior Vice President & Chief Strategy Officer

Apply:                           Click HERE to apply                          

Colorado Hospital Association (CHA) is a leading voice of Colorado’s hospital and health system community.   Representing more than 100 hospitals and health systems through the state, CHA serves as a trusted, credible, and reliable resource on health issues, hospital data and trends for its members, media, policymakers and the general public.  Through CHA, Colorado’s hospitals and health systems work together in their shared commitment to improve health and health care in Colorado.

Summary:

The Manager, Public Policy is responsible for researching and analyzing complex public policy issues in the health care field, focused primarily on Colorado state agencies involved in health care issues, including: the Colorado Department of Public Health and Environment (CDPHE); the Department of Regulatory Agencies (DORA); the Department of Health Care Policy and Financing (HCPF); and the Department of Human Services (CDHS), as well as their federal counterparts. The Manager, Public Policy identifies issues, crafts possible solutions, recommends and implements policy positions and actions. In addition, the Manager, Public Policy will be asked to publicly represent CHA and develop strong working relationships with government officials, CHA executive staff, CHA members, and other outside stakeholders. The Manager, Public Policy is responsible for strengthening the Association’s relationship and reputation with hospital administrators, government officials and other health care organizations in relevant public policy areas. 

Essential Job Duties and Responsibilities:

• Develop and implement, in conjunction with CHA leadership, the Association’s objectives and strategies on priority policy matters for Medicaid, behavioral health and health equity
• Stays well-informed of current issues and developments affecting hospitals, health systems and health care and proactively identifies recommendations based on opportunities and threats, including statewide and national trends
• Build, maintain, and grow strong working relationships with state policy makers, hospital administrators, subject matter experts, health care organizations and other key stakeholders
• Deepens expertise in assigned focus areas, including working with members, other stakeholders, policymakers, and other resources to create an informed perspective
• Ensures CHA policies are communicated with internal and external stakeholders with the highest level of professionalism and efficiency
• Secures the Association’s policy goals and agendas while negotiating with stakeholders and policy makers on regulatory or statutory changes, particularly in the areas of Medicaid and behavioral health policy
• Ensures proposed public policies are effectively and adequately shared with members with a thorough analysis and potential positions or solutions
• Determines the most effective and efficient means for proactively addressing proposed regulatory agendas for state agencies, ensures necessary participation and input by members, and represents members’ views in public forums
• Drafts, with minimal supervision and oversight, briefing memoranda, changes to legislation and regulation, talking points, fact sheets, testimony, progress reports, white papers, and other strategic communications consistent with the Association’s policy positions
• Actively collaborates, as appropriate, with the American Hospital Association, state hospital associations in the region and nationally, other relevant health care organizations, academic and business organizations
• Ensure effective project management of a large number of regulatory and legislative projects, including issue tracking, risk management, communication management and evaluation
• Represents CHA at business, stakeholder, community, fundraising, and other networking events

Other Duties:

• As assigned

Supervisory Responsibilities:

• None

Knowledge, Skills and Experience required (unless otherwise noted):

• Bachelor’s Degree in social sciences, economics, public policy or political science, health care, business administration or related field (advanced degree preferred)
• Minimum of five to eight years’ experience in policy research, program implementation, and stakeholder engagement with three years’ regulatory experience in health care or related area of public policy (preferably in Colorado or with Colorado stakeholders)
• Experience with public policy research, data analysis and interpretation, and both objective and persuasive communications
• Successful management of projects or programs with fixed deliverables
• Demonstrated creativity and out-of-the-box thinking on policy issues
• Knowledge of the unique issues facing hospitals and the broader spectrum of health care delivery and payment systems (preferred)
• Knowledge of various health care payment systems and health care financing (preferred)

Qualifications and Competencies:   

• Strong attention to detail and accuracy
• Demonstrated customer service orientation
• Impeccable organizational skills and personable positive attitude
• Strong written, verbal, and interpersonal communication skills
• Ability to work well under pressure and within short deadlines
• Analytical problem solving ability
• Ability to handle sensitive situations with tact and diplomacy
• Ability to handle confidential information and situations discreetly and professionally
• Ability to work independently with limited supervision and to complete tasks on time
• Self-starter with a strong desire to learn
• Maintains prompt and regular attendance
• Exceptional written and oral communication, including public speaking
• Professional and diplomatic demeanor

Physical Demands / Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Working conditions are normal for a fast-paced office work environment.
• Requires frequent day-travel within the Denver metro area and occasional overnight travel
• Requires infrequent weekend and/or evening work.
• Presentation of technical material in group settings required occasionally.
• Individuals may need to sit or stand as needed.
• Requires walking primarily on a level surface for periodic periods throughout the day.
• May include lifting up to 25 pounds for files on a regular basis. Proper lifting techniques required.

Material and Equipment Directly Used:

• Cell phone
• Personal computer with Microsoft Office software applications
• Multi-line telephone with voice mail.
• Copy machine
• Printer

Hiring salary range: $55,000-65,000/year; eligible for benefits  

The hiring salary range represents a targeted starting salary based on candidate’s experience, education, and/or skill level. The actual starting salary may be more or less depending on individual qualifications and does not represent the position’s full salary range.

NOTE:  This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.  The employee will be required to follow any other instructions and to perform any other duties requested by their supervisor.  Nothing in this job description shall create or is intended to create, or shall be construed to constitute a contract of employment, express or implied. Employees are held accountable for all duties of this job.

Title:                              Policy Analyst           

FLSA Status:               Full time, exempt   

Reports to:                 Senior Vice President & Chief Strategy Officer

Apply:                           Click HERE to apply        

Colorado Hospital Association (CHA) is a leading voice of Colorado’s hospital and health system community.   Representing more than 100 hospitals and health systems through the state, CHA serves as a trusted, credible, and reliable resource on health issues, hospital data and trends for its members, media, policymakers and the general public.  Through CHA, Colorado’s hospitals and health systems work together in their shared commitment to improve health and health care in Colorado.

Position Summary:

The Policy Analyst is responsible for staying well‐informed of current state and federal issues and developments affecting hospitals and health care. They will assist the CHA Policy and Advocacy Team in researching and analyzing complex health care policy issues – both legislative and regulatory – in order to advance CHA policy goals.

Essential Job Duties and Responsibilities:

• Ensure research, analysis and recommendations created are timely, relevant and addresses issues of primary interest/concern to CHA members
• Review, analyze and seek CHA member feedback on federal and state legislation, proposed rules and regulations that will have an impact on Colorado hospitals and health systems
• Draft briefing memoranda, talking points, issue briefs, fact sheets, comment letters, PowerPoint presentations and other strategic communications consistent with the Association’s policy positions
• Oversee and draft the Association’s Monthly Regulatory Update newsletter
• Assist with scheduling, developing agendas, preparing and disseminating materials, taking notes, drafting meeting summaries, developing and updating work plans, and related administrative duties, as required
• Represent CHA at assigned business, stakeholder and other networking events

Other Duties:

• As assigned

Knowledge and Experience Required                                                                                                            

• Bachelor’s Degree in social sciences, economics, public policy or political science, health care, business administration or related field
• Minimum of two-years experience in health care or related area of public policy
• Robust experience with public policy research, data analysis/interpretation and persuasive communications
• Demonstrated creativity and out‐of‐the‐box thinking on policy issues
• Exceptional written and oral communication
• Professional and diplomatic demeanor
• Highly organized (project management experience a plus)
• Knowledge of the unique issues facing hospitals and the broader spectrum of health care delivery and payment systems (preferred)

Skills and Competencies:

• Strong attention to detail and accuracy
• Demonstrated customer service orientation
• Demonstrated organizational skills and positive attitude
• Strong written, verbal and interpersonal communication skills
• Ability to work well under pressure and within short deadlines
• Strong analytical problem-solving ability
• Ability to function effectively in a dynamic work environment, independently managing multiple projects and demands to achieve quality results in a timely manner
• Professional telephone and email etiquette, professional appearance and demeanor, able to interact with all levels within the organization
• Self‐starter with a strong desire to learn
• Maintains prompt and regular attendance
• Computer proficiency including demonstrated ability to conduct effective web-based research, as well as proficiency with Microsoft Office Suite products (Word, Excel, PowerPoint, and Outlook)

Physical Demands / Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Working conditions are normal for a fast-paced office work environment
• Presentation of technical material in group settings required occasionally
• May require occasional evening work and overnight travel
• Individuals may need to sit or stand as needed
• Requires walking primarily on a level surface for periodic periods throughout the day
• May include lifting up to 25 pounds for files on a regular basis. Proper lifting techniques required

Hiring salary range: $45,000-55,000/year; eligible for benefits  

The hiring salary range represents a targeted starting salary based on candidate’s experience, education, and/or skill level. The actual starting salary may be more or less depending on individual qualifications and does not represent the position’s full salary range.

NOTE:  This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.  The employee will be required to follow any other instructions and to perform any other duties requested by their supervisor.  Nothing in this job description shall create or is intended to create, or shall be construed to constitute a contract of employment, express or implied. Employees are held accountable for all duties of this job.