Broadband Services Staff

Kathy Osborn

Kathy is a well-known transformative health care leader in Colorado and brings tremendous ability to implement sound strategies and system processes to drive health care forward. As the Director of Broadband Services, she is focused on providing access to broadband technology through federal funds that fully optimize accessibility to vital communication services used in providing health care in rural communities and improving patient outcomes.

Tracy Hines

Broadband Program Administrator
Tracy comes to CHA Broadband Services with years of health care operation management experience. As the Broadband Program Administrator, Tracy is responsible for coordinating the various subsidy programs Broadband Services members are associated with. Additionally, Tracy maintains consortium compliance standards with the Universal Service Administrative Company.

Thao Nguyen

Operations Manager
Thao is a graduate from Metropolitan State University of Denver, where she earned her Bachelor of Science in Health Care Information Systems. Prior to joining CHA Broadband Services, she completed an internship with HealthONE as an EMR analyst and interned with Children’s Hospital Colorado float flex nursing team. Thao is a responsible for processing invoices and providing billing support.